Tree Top Hospital has launched a new contact center in Baa atoll Eydhafushi, which is part of the tertiary hospital’s efforts to streamline appointment bookings for its hospital and TTH Clinic services in Male’ region.
The hospital said its workforce expansion is party Tree Top’s strategy to increase operational capacity, improve service accessibility and enhance the overall guest experience.
The contact center of Tree Top is expected to significantly reduce wait times for contacting the hospital, which would come as relief in light of growing demands for individuals utilizing both OPD and IPD services.
The hospital has already provided comprehensive training to all new members joining the contact center team in Eydhafushi.