Author: Mohamed Reehaan

Ooredoo Maldives has achieved ISO Certification for its Call Center Management, setting a historic milestone as the first ISO-Certified Call Center in the Maldives. This marks the second ISO-Certified Call Center recognition in the South Asian region, which encompasses both Ooredoo’s in-house Call Center operations and client Call Center management, underscoring Ooredoo’s commitment to high-quality service, customer satisfaction, and operational excellence. The ISO Certification process began in February 2023, and culminated in nearly a year and half of rigorous standards implementation, continuous improvement, and assessments. This accomplishment reflects Ooredoo Maldives’ dedication to adopting international best practices, enhancing operational efficiencies, and…

Dhiraagu and Women in Tech Maldives have announced the successful completion of the ‘Girls to Code’ Haa Alif Dhidhdhoo Edition. This transformative programme empowers local young girls in Dhidhdhoo with essential coding skills in HTML, CSS, Flask and Python. The programme was conducted over a period of two months. The Girls to Code HA. Dhidhdhoo Edition was designed for girls aged 10 to 13 years, with the goal of inspiring them to pursue opportunities in technology and address the gender gap in the industry. Over the course of the two months, 20 participants with no prior experience in coding, developed…

Destination Future, a local NGO from the Maldives, have expressed its concerns over the recent changes in the dollar exchange policy and the untimely tax increase. The NGO, in a letter addressed to the Maldives President Dr. Mohamed Muizzu said that these policies, implemented without adequate consultation with key industry stakeholders could have potential long-term impact. While acknowledging that the NGO respected the government’s efforts to implement policies aimed at benefiting the Maldivian people, it highlighted the unintended consequences these policy changes could have on businesses – from small to medium enterprises to larger corporations in the tourism industry. “These…

The Maldives Association of HR Professionals (MAHRP) has held its 6th annual general meeting (AGM) on Saturday, November 16, 2024 at the Manhattan Business Hall. The event brought together MAHRP members, the executive committee, the advisory committee, and key collaborators to reflect on the organization’s achievements and plan for the future. During this AGM, the election for the new executive committee, who will lead MAHRP for the term spanning November 2024 to October 2026, was held. While speaking at the AGM, the Vice President for Membership and Growth, Hussain Afeef provided an overview of MAHRP’s recent initiatives and outlined strategic…

Dhiraagu has opened applications for Dhiraagu Apprenticeship Programme 2025 intake. This apprenticeship program aims to develop Maldives youth through a structured education training program, enhance work skills and familiarize them to the corporate working environment. Participants will earn while they learn and gain on-the-job experience and training in various fields in Dhiraagu including administration, marketing, sales, procurement, corporate services, finance, human resources, and technology. Opportunity to participate in this year’s apprenticeship program is open at Dhiraagu Head Office at Male’ City as well as the company’s operation centers in Fuvahmulah City, Kulhudhuffushi City, Addu City, Baa Atoll and Ari Atoll.…

The Minister of Finance Moosa Zameer on Monday assured that no residential island will be left behind from development projects in the state budget for 2025. He had made the remarks at the parliament’s Monday sitting, where he attended to provide information on the ongoing debate on the state budget for next year. Some lawmakers raised concerns about the stalled development projects in some of the islands as well as the government’s failure to commence new projects in certain sectors. These MPs further expressed concern that the budget for next year had not specified planned projects for the islands in…

According to Parliament Deputy Speaker and Dhiggaru MP Ahmed Nazim, the 4,000 housing units developed by Fahi Dhiriulhun Corporation (FDC) in Hulhumale’ Phase II require an additional USD 30 million for completion. At the parliament sitting on Monday, Nazim said this while debating on the proposed state budget for 2025. He accused the previous administration of launching housing projects without proper planning. He said this additional monetary requirement for the social housing initiative was due to the project no been contracted in a manner that allowed its completion. “No funds were included for electrical wiring [at the flats]. No funds…

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The Maldives government earned MVR 1.73 billion in revenues in October 2024, reports Maldives Inland Revenue Authority (MIRA). According to MIRA, the earnings observed in the previous month this year is a 14.2% decrease compared to the corresponding month last year. This decrease is owed to the lack of a payment deadline extension in October this year unlike the same month in 2023. Despite this, the revenue collection in October 2024 is still a significant 30.5% increase from initial projections. MIRA said this primarily due to higher GST collections along with receipts from Land Acquisition and Conversion Fee, increment in…

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